Experience Matters.

Nearly two decades ago I left the only business I'd ever known - the restaurant business - after having worked seemingly every position in the food service industry; bus boy, dishwasher, pizza box folder, food prep, cashier, server, bartender, shift-leader, assistant manager, general manager, and eventually a partner. 

 

At the fortuitous confluence of naïveté, an unjustified level of self-confidence, parenthood, and the desire for a 'normal job' with 'normal hours' and a 'normal paycheck' a friend introduced me to the merchant services industry. I started off in sales calling on local businesses in my area and talking to them about the dreaded and enigmatic subject that seemingly no one wants to talk about. It makes for dry conversation at a dinner-party, which means I'm not nearly as fun at parties as I was when I was slinging cocktails. But in the banking industry these conversations need to be had.

 

This career change eventually led to managing a sales team, and working with financial institutions. ​In fact my first opportunity to build a merchant program at a financial institution was when a bank I was calling on for a partnership offered me a job. They were replacing an outdated and financially stagnant program and needed someone to build it. It quickly became obvious to me, and my teammates at that bank, how productive it is for financial institutions to decisively get into the merchant services business. But financial institutions that understand the economics and the technology of the payments ecosystem have a distinct advantage.

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So let's talk.

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-Adam H. Midkiff

Founder